Terms & Conditions

• Interpretation
  In these Conditions
  "YOU" means the customer who orders the Service from us
  "ITEM" means the item of your property being subject to the Service
  "SERVICE" means the restoration, repair or other work as specified on the attached order
  "WE/US" means Minerva Antiques International Limited
  "CONTRACT" means the contract for the provision of the Service incorporating these standard conditions including any special terms and conditions agreed in writing between us.
• Basis of the contract
  We shall provide the Service to you either at our premises or such other location as agreed subject to this Contract.
  We may use a subcontractor to carry out any part of the Service.
  All terms of the Contract between us are contained in this document unless varied and confirmed by us in writing.
  Any error or omission in any information, or document issued by us shall be subject to correction provided that the correction does not materially affect the Contract.
• Orders and specification
  No order submitted by you shall be deemed to be accepted by us unless we confirm it in writing.
  You shall be responsible for ensuring the accuracy of the terms of any order, information and specification submitted by you, and for giving us any necessary information to allow us to perform the Contract.
  The extent of the Service shall be as set out in the attached order.
  You warrant that you have full ownership of the Item and the authority to order the Service
• Charges for the Service
  We shall provide an estimate for the Service based on the time required to perform the same which shall remain valid for 30 days or earlier acceptance.
  The final price payable shall be notified to you on completion of the Service.
  All charges are exclusive of VAT.
  If an order which has been accepted by us is either cancelled or varied by you then you will be responsible to pay our costs, losses, or expenses properly incurred.
• Terms of payment
  You must pay the full price of the Service on completion and prior to delivery or collection of the Item.
  In the event of non-payment we reserve the right to exercise a lien over your Item until full payment is received. If we are able to re-sell or re-use the Item then the amount of our claim may be limited.
  If you fail to make any payment when due without a valid and lawful reason then, without prejudice to any other right or remedy available to us, then we shall be entitled to:
  1. cancel the contract or suspend any further deliveries or Service to you;
  2. use any other money you have paid to us;
  3. sell the Item as detailed in 6.3.2 below and
  4. charge you interest (both before and after any judgment) on the amount unpaid, at the rate of 5% per annum above National Westminster Bank plc base rate from time to time, until payment in full is made
• Delivery
  You must specify if after completion of the Service you will collect the Item from our premises or if we shall deliver it and then provide a delivery address
  All dates quoted for delivery are approximate.
  If you fail to collect the Item or take delivery of the Item or fail to give us adequate delivery instructions or access then, without prejudice to any other right or remedy available to us we may:
  1. store the Item until actual delivery and charge you for the reasonable costs (including insurance) of storage: or
  2. sell the Item at the best price readily obtainable and (after deducting all reasonable storage and selling expenses) account to you for the excess over the price under the Contract or charge you for any shortfall below the price under the Contract.
  In the event of your failure to inform us of impassable private roadways or restricted access within or to the delivery address then either the Item will be delivered to the nearest accessible point or returned at a later date with an extra charge being incurred by you.
• Risk and property
  Risk of damage to or loss of the Item shall pass to you:
  1. If you are collecting the Item, at the time when we notify you that the Item is available for collection; or
  2. If we are delivering the Item at the time of delivery or, if you wrongfully fail to take delivery, the time when we have tendered delivery of the Item.
• Warranties and liability
  This clause does not affect your statutory rights
  Whilst we make every effort to supply the Service strictly in accordance with this Contract and using reasonable care and skill we shall be under no liability in respect of:
  1. natural variation, natural and ageing characteristics, colour and marking variations, opinions on age, style and manufacture;
  2. any defect arising from fair wear and tear, wilful damage, your negligence, abnormal working conditions, failure to follow our instructions (whether oral or in writing), misuse or alteration or repair of the Item without our approval;
  3. any damage caused by collection or delivery unless from our negligence.
  Our liability to you for death or injury resulting from our own or our employees’, agents’ or sub-contractor’s negligence shall not be limited
  We shall only be liable for losses that are foreseeable.
  We shall not be liable to you or be deemed to be in breach of the Contract by reason or any delay in performing, or any failure to perform, any of our obligations in relation to the Service, if the delay or failure was due to Act of God, your act of default or any cause beyond our reasonable control
• General
  1. Any notice required or permitted to be given by either party to the other under this Contract shall be in writing addressed to that other party at the address on the attached order
  2. No waiver by us or any breach of the Contract by you shall be considered as a waiver of any subsequent breach of the same or any other provision.
  3. If any provision of this Contract is held by any competent authority to be invalid or unenforceable in whole or in part, the validity of the other provisions and the remainder of the provision in question shall not be affected.
  4. The Contract shall be governed by the laws of England and you agree to submit to the non-exclusive jurisdiction of the English courts.